New IPS Warranty and Returns New IPS Cabling and System Warranty New IPS provides a product Warranty for telecommunications cabling systems that utilize authorized New IPS products and qualified cable and are designed and installed by Authorized New IPS Designers and Installers in accordance with New IPS specifications. Cable systems using qualified cable are covered for a period of 25 years from the date of completed installation. All other products carry a standard manufacturer warranty/ Any movements, additions, changes, (MACs), or reductions are to be undertaken solely by New IPS. This will assure our work will perform to the New IPS standards. Having other vendor perform MACs to our existing cabling renders New IPS’ warranty null and void. New IPS’ warranty does not cover any and all damages caused by acts of God, any and all damages caused by any type of surges and any and all consequential damages. For warranty service please email your request to mailto:info@newipsinc.com New IPS Cabling and System Return Policy New IPS’s goal is that customers are satisfied with their purchase. We pride ourselves in the quality of product we sell to our customers. If you are not completely satisfied with your purchase, please email us at mailto:info@newipsinc.com and we’ll be happy to address your dissatisfaction.